Legal · Shipping
Shipping policy
How your order gets to you, what it costs and what happens if something goes wrong.
Where we ship
We deliver within Iceland only. Every order is packed by the owner and sent from Reykjavík.
Ways to get your order
- Dropp · home delivery
- Local delivery by Nordic Cards
- In-store pickup at Ármúli 29
Pickup: Schedule a visit by email — same-day pickup available on confirmed orders.
Cost
Shipping is 2.200 kr. per order and free on orders over 15.000 kr.. Pickup at the shop is always free. The price you see at checkout is the price you pay, VSK included.
When it arrives
We usually pack within 1 business day, weekends included. Delivery takes 24–48 hours after dispatch. Every order ships tracked. You get the tracking link by email, and you can also check it on Track order.
Pre-orders ship as soon as the product reaches us on release day.
Lost or damaged packages
Packages are insured up to 80.000 kr. Until the package is delivered, the risk is ours.
- Lost packages are refunded in full or replaced where stock allows.
- Damaged-in-transit items are replaced or refunded once returned.
Write to nordiccardsngames@gmail.com with your order number and a photo of the package, and we sort it out. Returns are covered in the returns & refunds policy.